Grievances can be lodged online through the https://mahajalsamadhan.in/ portal or via the local authorities responsible for water supply.

Grievances related to Water Quality, Water Supply Assets, Service Related, Water Tariff , Water Supply scheme, other taken into consideration.

The grievance is acknowledged online or by post. A unique registration number is given to each grievance.

You can track the status of your grievance using the unique registration number provided at the time of lodging the complaint.

The timeline varies depending on the complexity of the issue but is generally resolved within a stipulated period as per government guidelines.

Grievances related to judicial matters, national security, or those impacting international relations are not taken into consideration.

You can lodge a new grievance while referencing your previous complaint.